BUILD YOUR CAREER AT BAUCO!
At BAUCO Access Panel Solutions Inc., we believe in treating each other as we would like to be treated ourselves. It’s a place where you can let your passion and expertise shine and be noticed. We have a competitive compensation package, including a company bonus system and 100% employer-funded extended medical, dental, and vision plan.
At BAUCO, we pride ourselves on being the most customer-responsive access panel company in the industry. We are known for our product and service solutions: virtually invisible, fully customizable architectural access panels and grilles. We believe in innovation, attention to detail, exacting quality, and service excellence. We accomplish this by being both the manufacturer and distributor of access panels and access doors, allowing us to provide short production lead times and custom sizes to our valued customers. We deliver the best possible access panel solutions directly to job sites. Our personal service and flexibility in accommodating our customers' project schedules have earned us outstanding testimonials from architects, general contractors, designers, and homeowners alike.
We distribute North America wide for buildings you might be familiar with, like the popular Wickaninish Inn in Tofino, the Museum of Modern Art in New York, and the Wilshire Grand in Los Angeles. Since our establishment in 1995, our team has grown to 60 employees, and we are growing again! We want you to become part of our team.
After joining our team at Bauco you will receive
- Paid on-site training
- Regular performance reviews
- Participate in Employee Recognition & Rewards
- Modern lunch space with complimentary coffee and tea
- Friendly team atmosphere
- Monthly team lunches and various staff events
- Benefits and extended health care after 3 month
We want you to become part of our team. At Bauco, every employee believes in quality, innovation, attention to detail, and service excellence.
CURRENT OPPORTUNITIES
SALES AND BUSINESS DEVELOPMENT OUTREACH SPECIALIST
About Bauco Access Panel Solutions Inc.
Founded in 1995, BAUCO is a manufacturing enterprise located in Victoria, BC utilizing local skills and internationally sourced inputs and technologies to create exceptional products and services. As the manufacturer and distributor of quality access panels, we serve local, national and international clients in North America and the Caribbean. The panels are virtually invisible when finished and are an architect favourite for high-rise construction projects such as hotels and residential developments. We support architects, developers, and contractors in solving service access issues, while maintaining interior design aesthetics and ensuring easy access. We have a dynamic team with overwhelming passion and commitment to excellence. Our strong growth continues and this business development outreach job is a key position.
About the role:
As a Sales and Business Development team member, you will be a driving force behind our continued growth and success. You are an ambassador for the BAUCO brand, and your primary goal is to ensure that more and more construction professionals are aware of our products and services. You will be responsible for identifying new business opportunities and nurturing relationships with decision-makers in the construction industry throughout North America. Your creativity, energy, and strategic thinking will fuel our growth and continue to solidify our position as an industry leader.
What you will be doing:
- Developing and nurturing strong relationships with new and existing contractors, architects, developers, engineers, distributors, interior designers, property managers.
- Endeavoring to exceed client expectations as a trusted advisor on everything access panel.
- Using your instincts and creativity to strategically prospect and pursue construction project opportunities via phone, travel, emails, virtual events, and other means.
- Collecting market and product information through research and listening to client’s concerns to stay ahead of trends, understand competitor strategies, and uncover untapped potential.
- Creating and delivering compelling and convincing presentations and product demonstrations.
- Working out of our Victoria, BC office, with the opportunity from time to time to travel for tradeshow and networking activities (destinations such as NYC, LA, Phoenix, Miami, Toronto, Vancouver, Chicago, Washington DC, Bermuda, etc.)
What you bring to the table:
- Post-secondary education or equivalent and relevant work experience
- Five years or equivalent experience in customer service, B2B sales/service, or consultative sales environment
- Experience in a construction, architectural, or design-related field an asset
- Self-motivation to pick up the phone and make things happen.
- A high performer’s proven record of accomplishment, showcasing ability to consistently exceed targets and deliver exceptional results.
- Advanced verbal and written communication skills
- Computer skills – familiar with CRM programs, use of Microsoft Office
- Ability to focus on desired targets, set goals and action plans
- Ability to develop in-depth knowledge of our product, client, and industry
- three (3) professional references
What we will provide to you:
- Competitive salary plus participation in the company bonus program
- Comprehensive medical, dental, and vision care benefits to support you and your family
- Options for flexible hours and some remote workdays
- Generous vacation and personal leave policy to recharge and rejuvenate.
- Continuous learning and training to sharpen your skills and keep you ahead of the game
- A casual and supportive work environment that nurtures innovation and ideas and recognizes and rewards outstanding performance
- One-on-one meetings, Performance reviews, Collaborative planning, and goal-setting sessions, Employee of the Month peer recognition program, Monthly staff appreciation lunches, and many other perks
To apply, please visit our careers portal.
CUSTOMER SERVICE SPECIALIST
About Bauco Access Panel Solutions Inc.
Founded in 1995, BAUCO is a manufacturing enterprise located in Victoria, BC utilizing local skills and internationally sourced inputs and technologies to create exceptional products and services. As the manufacturer and distributor of quality access panels, we serve local, national and international clients in North America and the Caribbean. The panels are virtually invisible when finished, and are an architect favorite for high-rise construction projects such as hotels and residential developments. We support architects, developers, and contractors in solving service access issues, while maintaining interior design aesthetics and ensuring easy access. We have a dynamic team with overwhelming passion and commitment to excellence.
About the role:
Our customer service specialists are the face of the company. In our team driven office, you will work with other specialists to keep the business moving forward. You will interact directly with industry professionals to determine the best solution for their requirements. You will work with them from first call through to delivery providing exceptional service by applying our proven process.
What you will be doing:
You are all about attention to detail and delivering solutions to customers to solve their problems. You carefully listen to client concerns. You have an aptitude and desire to understand technical details. You draw upon the resources of the technical team, employ your in-house training and utilize resources such as product literature, web links, and samples to provide detailed application based consultation. You provide commercial information in the form of detailed quotes outlining cost of goods, trade discounts, freight costs and delivery times. You will work with our established account management process, utilizing CRM , accounting, and quoting software. You enjoy communicating by phone, email, and mail with people across North America and beyond.
What you bring to the table:
- Minimum 2 years customer service experience in a similar role
- Previous experience in manufacturing, construction, commercial building supply or another business-to-business sales environment is preferred
- Experience in customer support or account management is preferred
- Exceptional attention to detail
- Customer service driven
- Strong written and telephone communication skills
- Multi-targeted: versatility to move between tasks with ease, and to monitor status of many different customers
- Ability to investigate and problem solve
- Excellent organization skills: Priority based time management and task tracking.
- Team player: Shares workload to maintain a cooperative team environment
- Demonstrated ability to provide, receive, and act on constructive feedback in a team based environment
- Ability to collaborate with a team to solve issues from a shared leadership perspective
- Enthusiasm to learn and understand our market and customer environment
- Tech savvy: experience including point of sale in QuickBooks or similar, Microsoft Office Suite, CRM software
- Detail focused: able to perform complex tasks with a high degree of accuracy
- Experience:
What we will provide to you:
- Competitive salary plus participation in the company bonus program
- Comprehensive medical, dental, and vision care benefits to support you and your family
- Options for flexible hours and some remote workdays
- Generous vacation and personal leave policy to recharge and rejuvenate.
- Continuous learning and training to sharpen your skills and keep you ahead of the game
- A casual and supportive work environment that nurtures innovation , recognizes and rewards outstanding performance
- One-on-one meetings, Performance reviews, Collaborative planning, and goal-setting sessions, Employee of the Month peer recognition program, Monthly staff appreciation lunches, and many other perks
Hiring Salary: $20.00-$24.00 per hour
To apply, please visit our careers portal.
MANUFACTURING PRODUCTION ASSOCIATE
The Position:
Are you looking to join a fast-paced growing team and company? Do you have an eye for detail and enjoy working with your hands? Join our Production Team!
As part of this valuable team, you will be involved in making our elegant and innovative access panels. You will be involved in producing components, assembling panels, and fitting prefabricated parts to close tolerances. You could expand into other interesting areas, such as paint preparation, powder coating, table saw operation, and TIG welding!
We will rely on your ability to pay close attention to the work at hand and ensure detailed preparation and processing of materials such as aluminum, wood, gypsum board and steel.
As a member of our team, you will help us meet our customer’s expectation of on time delivery of quality products.
Essential Skills and Abilities:
- Good mechanical aptitude
- High attention to detail
- Good communication skills
- Ability to perform repetitive and physical tasks
- Basic hand tool experience (shop, construction, mechanical, etc.)
- A strong work ethic and team approach are keys to success at Bauco
Experience:
- Previous experience in manufacturing, construction or fabrication is preferred
- Experience using a table saw, drywall screw-gun, and/or a variety of hand fabricating tools is preferred
- Experience applying drywall filler, or using a paint gun or table saw would be an asset
After joining our team at Bauco you will receive:
- 100% Company paid benefits after probation period
- Work Boot Allowance
- Participate in Employee Recognition & Rewards
- Modern lunch space with complimentary espresso, coffee, and tea
- Friendly team atmosphere
- Monthly team lunches and various staff events
- Getting here is easy! For those who bike, we are right on the Galloping Goose trail and we have a brand new bike rack! If you are driving, we have plenty of onsite parking. Or, we are a short walk from an active bus route.
Job Types: Full-time, Permanent
Salary: $18.00-$20.00 per hour
Benefits:
- Casual dress
- Dental care
- Extended health care
- Paid time off
- Vision care
Schedule:
- 8 hour shift
- Day shift
To apply to this or any of our other open positions, please visit our careers portal.
Bauco Access Panel Solutions Inc. is committed to seeking diversity in its workforce by attracting, retaining, developing and promoting the most qualified candidates and employees without regard to age, race, colour, religion, gender, sexual orientation, gender identity, gender expression, disability, ethnic or national origin, marital or familial status, or any other status protected by law.
Getting here is easy! Buses run regularly to Craigflower, and from there it’s a short walk to our location. If you are driving, we have plenty of onsite parking. For those who bike, we have a brand new bike rack!
COVID-19 considerations: Bauco has made it possible to continue our business operations with everyone's safety in mind and in full observation of public health guidelines.
We thank everyone for their interest. However, only shortlisted candidates will be contacted.
